Question 1

Do I need an appointment?

Accepted Answer

Appointments are recommended to minimize your wait time, but walk-ins may be accepted depending on availability. Contact us to confirm before you visit.

Question 2

Do I need a physician referral?

Accepted Answer

Some tests require a physician order, while select wellness and screening tests are available without a referral. Check the individual test page or contact us to confirm.

Question 3

What insurance do you accept?

Accepted Answer

Please contact us directly to confirm whether your insurance is accepted and how billing works for your specific test.

Question 4

What payment methods are accepted?

Accepted Answer

Please contact us directly for current accepted payment methods.

Question 5

How long do results take?

Accepted Answer

Turnaround time varies by test, typically ranging from same-day to a few business days. The expected turnaround is listed on each test's page.

Question 6

How do I access my results?

Accepted Answer

Results are available through our secure patient portal, linked at the top of every page.

Question 7

How should I prepare for my test?

Accepted Answer

Preparation depends on the specific test — some require fasting or other steps beforehand. Preparation instructions are listed on each test's page, or you can contact us directly.

Question 8

What should I bring to my appointment?

Accepted Answer

Please bring a valid photo ID, your insurance card (if applicable), and any physician order or requisition form you were given.

Question 9

Can children receive testing?

Accepted Answer

Please contact us directly to confirm which tests are available for children and any requirements that apply.

Question 10

Where are you located?

Accepted Answer

Our address and directions are available on the Contact page.

Question 11

What are your hours?

Accepted Answer

Our current business hours are listed on the Contact page.

Question 12

Who should I contact if I have questions?

Accepted Answer

You can reach us by phone or email — our contact information is listed on the Contact page.

Frequently Asked Questions

Appointments & Scheduling

Insurance & Billing

Results

Preparing for Your Visit

Location & Contact